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Seminar: Measuring Customer Satisfaction

Hey Sis!

A really, really quick way to get referrals and return business is… amazing customer service. But it’s critical to be intentional and strategic about customer service efforts and even more critical MEASURE and TRACK those efforts. April’s Sistahbiz Seminar Presenter is Angela Black, the Queen of Customer Service and she’s going to share how you measure and rock out customer satisfaction. Attend and learn: why measuring customer satisfaction is crucial for driving loyalty, repeat business, and referrals effective measurement methods for evaluating satisfaction and service quality how to turn customer satisfaction data into actionable strategies effortlessly. Gain practical guidance on leveraging insights to enhance experiences, refine offerings, and spur growth What the Net Promoter Score (NPS) and how to calculate, monitor and use it to retain customers Get it on the calendar, Sis! Reserve Your Spot Today!

This event is a members-only event. To rsvp, log in to the Suite: our online platform. Not a member? Try us free for 14 days at app.sistah.biz/signup.



April 17
12:00 pm - 12:30 pm

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